How we collect, use, store, share and protect your personal information
Last Updated: 01 December 2025
BuddyApp (Pty) Ltd ("BuddyApp", "we", "us", "our") is committed to protecting personal information and complying with the Protection of Personal Information Act, 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, share and protect personal information in accordance with POPIA and the Conditions for Lawful Processing under Chapter 3 of the Act.
By using the Platform, you acknowledge and consent to the processing of your personal information in accordance with this Policy.
BuddyApp (Pty) Ltd is the Responsible Party under POPIA. We determine the purpose and means for processing personal information.
"Personal Information"
Any information relating to an identifiable, living natural person or existing juristic person.
"Data Subject"
The person to whom the personal information relates (Clients and Buddies).
"Processing"
Includes collecting, recording, storing, updating, destroying, transmitting or using personal information.
"Operator"
A third-party service provider who processes information on our behalf.
"Responsible Party"
BuddyApp (Pty) Ltd.
In line with POPIA, we collect only the information necessary for providing our services.
We may receive information from verification partners, payment processors, and fraud prevention partners.
We do not collect unnecessary or excessive personal information (POPIA: Condition 3 – Purpose Limitation).
POPIA Condition 2 – Purpose Specification
We process personal information strictly for the following lawful purposes:
We will not use your information for purposes unrelated to BuddyApp unless required by law or with your explicit consent.
POPIA Condition 1 – Accountability
BuddyApp processes personal information using the following lawful grounds:
Consent
When you create an account or use the app.
Contractual Necessity
To deliver services through the platform.
Legal Obligation
Compliance with POPIA, tax laws, financial regulations.
Legitimate Interest
Fraud prevention, platform security, improving functionality.
We ensure compliance with all 8 POPIA Conditions for Lawful Processing.
POPIA Condition 7 – Security Safeguards
We do NOT sell your personal information.
We may share information only with:
Every Operator is contractually required to comply with POPIA.
BuddyApp implements appropriate, reasonable technical and organisational safeguards, including:
While no system is completely risk-free, we take all steps required by POPIA to protect information.
POPIA Chapter 9
If personal information is stored or processed outside South Africa:
POPIA Condition 3 – Retention & Restriction
Personal information is kept only as long as:
Deletion may be requested.
You have the right to:
Information Regulator:
https://www.justice.gov.za/inforeg/We use cookies for essential functions and analytics. For more details, see our Cookie Policy.
Users may opt out of marketing communications at any time via account settings or unsubscribe links.
BuddyApp is not intended for users under 16 years of age. We do not knowingly collect personal information from children.
Updated versions of this Privacy Policy will be posted on the Platform with a new "Last Updated" date. Continued use of the Platform constitutes acceptance of any changes.
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